Design research
Concept testing
- Figma - 31.31% of question respondents
- UserTesting - 20.2%
- Zoom - 19.19%
- Google Meet - 8.08%
- Qualtrics - 8.08%
- UserZoom - 7.07%
- Maze - 6.06%
- Miro - 5.05%
- Microsoft Teams - 5.05%
- InVision - 5.05%
- Lookback - 4.04%
- UsabilityHub - 4.04%
- Adobe XD - 3.03%
- Google Slides - 3.03%
- Custom coded - 3.03%
- WebEx - 3.03%
- UserZoom GO - 3.03%
- Mural - 2.02%
- User Interviews - 2.02%
- Sketch - 2.02%
- Optimal Workshop - 2.02%
- FigJam - 2.02%
Card sorting
- Optimal Workshop - 43.52% of question respondents
- UserTesting - 14.11%
- Miro - 12.94%
- UserZoom - 10.58%
- OptimalSort - 8.23%
- Maze - 5.88%
- FigJam - 4.7%
- In-person - 3.52%
- Google Slides - 3.52%
- Qualtrics - 2.35%
- Figma - 2.35%
- Trello - 2.35%
- Kardsort - 2.35%
- Lookback - 2.35%
Tree testing
- Optimal Workshop - 50% of question respondents
- UserZoom - 13.33%
- UserTesting - 11.66%
- OptimalSort - 11.66%
- Treejack - 3.33%
- UsabilityHub - 3.33%
- Miro - 3.33%
First click testing
- UserTesting - 25% of question respondents
- Optimal Workshop - 20.83%
- UserZoom - 18.75%
- UsabilityHub - 16.66%
- Maze - 10.41%
- Figma - 6.25%
- Internal tools - 4.16%
- Qualtrics - 2.08%
- UXArmy - 2.08%
- SurveyMonkey - 2.08%
- Chalkmark - 2.08%
- UserZoom GO - 2.08%
- InVision - 2.08%
- Tobii - 2.08%
- UserCrowd - 2.08%
- Zoom - 2.08%
Task analysis
- UserTesting - 27.41% of question respondents
- Zoom - 14.51%
- UserZoom - 12.9%
- Figma - 9.67%
- Google Meet - 8.06%
- Miro - 6.45%
- Maze - 6.45%
- Lookback - 4.83%
- In-person - 3.22%
- Interview - 3.22%
- Video - 3.22%
- Observation - 3.22%
- Qualtrics - 3.22%
- Microsoft Teams - 3.22%
- WebEx - 3.22%
UX benchmarking
- UserZoom - 15.38% of question respondents
- UserTesting - 12.82%
- Miro - 5.12%
- Baymard - 5.12%
- Looker - 5.12%
- Typeform - 5.12%
- Pendo - 5.12%
- Internal tools - 5.12%
- Microsoft Excel - 5.12%
- Figma - 5.12%
- Google Lighthouse - 2.56%
- Notion - 2.56%
- Braze - 2.56%
- Alchemer - 2.56%
- Qualtrics - 2.56%
- SurveyMonkey - 2.56%
- Confluence - 2.56%
- Adobe - 2.56%
- PlaybookUX - 2.56%
- Google Analytics - 2.56%
- Amplitude - 2.56%
- SUS - 2.56%
- SEQ - 2.56%
- Third party - 2.56%
- InVision - 2.56%
- glean.ly - 2.56%
- Optimal Workshop - 2.56%
- Maze - 2.56%
- Pitch - 2.56%
- Mixpanel - 2.56%
- Stickie notes - 2.56%
- quantilope - 2.56%
- Google Sheets - 2.56%
- Netquest - 2.56%
Usability tTesting
- UserTesting - 46.34% of question respondents
- UserZoom - 14.63%
- Maze - 12.19%
- Lookback - 7.31%
- UserZoom GO - 6.09%
- UsabilityHub - 4.87%
- Optimal Workshop - 2.43%
- Loop11 - 2.43%
- PlaybookUX - 2.43%
- User Interviews - 2.43%
- Qualtrics - 2.43%
- dscout - 2.43%
- Userlytics - 2.43%
Accessibility evaluation
- Fable - 12.9% of question respondents
- Axe - 9.67%
- Google Lighthouse - 9.67%
- Internal tools - 9.67%
- UserTesting - 6.45%
- Third party - 6.45%
- Expert review - 6.45%
- WAVE Web Accessibility Evaluation Tool - 6.45%
- Jaws - 3.22%
- Screen reader - 3.22%
- DAC - 3.22%
- In-person - 3.22%
- W3C Tools - 3.22%
- Level Access - 3.22%
- Microsoft Teams - 3.22%
- Microsoft Excel - 3.22%
- glean.ly - 3.22%
- ACPA/WCAG Figma - 3.22%
- WebAIM Contrast Checker - 3.22%
- Deque - 3.22%
- Lookback - 3.22%
- Mac Voiceover Tool - 3.22%
- Sim Daltonism - 3.22%
- SiteImprove - 3.22%
- UserZoom - 3.22%
- eSSENTIAL - 3.22%
- Custom tool - 3.22%
- Accessibility Insights - 3.22%
Competitive analysis
- Miro - 21.05% of question respondents
- Google Sheets - 18.42%
- Figma - 15.78%
- Microsoft Excel - 13.15%
- Baymard - 7.89%
- Notion - 7.89%
- Third party - 7.89%
- Confluence - 5.26%
- Google - 5.26%
- Google Drive - 2.63%
- Google Slides - 2.63%
- slite - 2.63%
- glean.ly - 2.63%
- Capterra - 2.63%
- G2 - 2.63%
- Opinium - 2.63%
- Coda.io - 2.63%
- Lookback - 2.63%
- Airtable - 2.63%
- UserZoom - 2.63%
- Microsoft Powerpoint - 2.63%
- Desk research - 2.63%
- Expert review - 2.63%
- Internal tools - 2.63%
- 11FS - 2.63%
- Google Docs - 2.63%
- InVision - 2.63%
Heuristic evaluations
- Google Sheets - 30.3% of question respondents
- Miro - 15.15%
- Microsoft Excel - 15.15%
- Figma - 9.09%
- Google Slides - 6.06%
- Google Docs - 6.06%
- Expert review - 6.06%
- Google Drive - 3.03%
- In-person - 3.03%
- Microsoft Teams - 3.03%
- Confluence - 3.03%
- NN score card - 3.03%
- glean.ly - 3.03%
- dscout - 3.03%
- Lookback - 3.03%
- Airtable - 3.03%
- Notion - 3.03%
- Zoom - 3.03%
- Google - 3.03%
- Microsoft Powerpoint - 3.03%
- PURE evaluation - 3.03%
- Internal tools - 3.03%
- Bespoke - 3.03%