Design research

Concept testing

  • Figma - 31.31% of question respondents
  • UserTesting - 20.2%
  • Zoom - 19.19%
  • Google Meet - 8.08%
  • Qualtrics - 8.08%
  • UserZoom - 7.07%
  • Maze - 6.06%
  • Miro - 5.05%
  • Microsoft Teams - 5.05%
  • InVision - 5.05%
  • Lookback - 4.04%
  • UsabilityHub - 4.04%
  • Adobe XD - 3.03%
  • Google Slides - 3.03%
  • Custom coded - 3.03%
  • WebEx - 3.03%
  • UserZoom GO - 3.03%
  • Mural - 2.02%
  • User Interviews - 2.02%
  • Sketch - 2.02%
  • Optimal Workshop - 2.02%
  • FigJam - 2.02%
Data below 2% are not shown. 48.29% of participants answered this question.

Card sorting

  • Optimal Workshop - 43.52% of question respondents
  • UserTesting - 14.11%
  • Miro - 12.94%
  • UserZoom - 10.58%
  • OptimalSort - 8.23%
  • Maze - 5.88%
  • FigJam - 4.7%
  • In-person - 3.52%
  • Google Slides - 3.52%
  • Qualtrics - 2.35%
  • Figma - 2.35%
  • Trello - 2.35%
  • Kardsort - 2.35%
  • Lookback - 2.35%
Data below 2% are not shown. 41.46% of participants answered this question.

Tree testing

  • Optimal Workshop - 50% of question respondents
  • UserZoom - 13.33%
  • UserTesting - 11.66%
  • OptimalSort - 11.66%
  • Treejack - 3.33%
  • UsabilityHub - 3.33%
  • Miro - 3.33%
Data below 2% are not shown. 29.27% of participants answered this question.

First click testing

  • UserTesting - 25% of question respondents
  • Optimal Workshop - 20.83%
  • UserZoom - 18.75%
  • UsabilityHub - 16.66%
  • Maze - 10.41%
  • Figma - 6.25%
  • Internal tools - 4.16%
  • Qualtrics - 2.08%
  • UXArmy - 2.08%
  • SurveyMonkey - 2.08%
  • Chalkmark - 2.08%
  • UserZoom GO - 2.08%
  • InVision - 2.08%
  • Tobii - 2.08%
  • UserCrowd - 2.08%
  • Zoom - 2.08%
Data below 2% are not shown. 23.41% of participants answered this question.

Task analysis

  • UserTesting - 27.41% of question respondents
  • Zoom - 14.51%
  • UserZoom - 12.9%
  • Figma - 9.67%
  • Google Meet - 8.06%
  • Miro - 6.45%
  • Maze - 6.45%
  • Lookback - 4.83%
  • In-person - 3.22%
  • Interview - 3.22%
  • Video - 3.22%
  • Observation - 3.22%
  • Qualtrics - 3.22%
  • Microsoft Teams - 3.22%
  • WebEx - 3.22%
Data below 2% are not shown. 30.24% of participants answered this question.

UX benchmarking

  • UserZoom - 15.38% of question respondents
  • UserTesting - 12.82%
  • Miro - 5.12%
  • Baymard - 5.12%
  • Looker - 5.12%
  • Typeform - 5.12%
  • Pendo - 5.12%
  • Internal tools - 5.12%
  • Microsoft Excel - 5.12%
  • Figma - 5.12%
  • Google Lighthouse - 2.56%
  • Notion - 2.56%
  • Braze - 2.56%
  • Alchemer - 2.56%
  • Qualtrics - 2.56%
  • SurveyMonkey - 2.56%
  • Confluence - 2.56%
  • Adobe - 2.56%
  • PlaybookUX - 2.56%
  • Google Analytics - 2.56%
  • Amplitude - 2.56%
  • SUS - 2.56%
  • SEQ - 2.56%
  • Third party - 2.56%
  • InVision - 2.56%
  • glean.ly - 2.56%
  • Optimal Workshop - 2.56%
  • Maze - 2.56%
  • Pitch - 2.56%
  • Mixpanel - 2.56%
  • Stickie notes - 2.56%
  • quantilope - 2.56%
  • Google Sheets - 2.56%
  • Netquest - 2.56%
Data below 2% are not shown. 19.02% of participants answered this question.

Usability tTesting

  • UserTesting - 46.34% of question respondents
  • UserZoom - 14.63%
  • Maze - 12.19%
  • Lookback - 7.31%
  • UserZoom GO - 6.09%
  • UsabilityHub - 4.87%
  • Optimal Workshop - 2.43%
  • Loop11 - 2.43%
  • PlaybookUX - 2.43%
  • User Interviews - 2.43%
  • Qualtrics - 2.43%
  • dscout - 2.43%
  • Userlytics - 2.43%
Data below 2% are not shown. 40% of participants answered this question.

Accessibility evaluation

  • Fable - 12.9% of question respondents
  • Axe - 9.67%
  • Google Lighthouse - 9.67%
  • Internal tools - 9.67%
  • UserTesting - 6.45%
  • Third party - 6.45%
  • Expert review - 6.45%
  • WAVE Web Accessibility Evaluation Tool - 6.45%
  • Jaws - 3.22%
  • Screen reader - 3.22%
  • DAC - 3.22%
  • In-person - 3.22%
  • W3C Tools - 3.22%
  • Level Access - 3.22%
  • Microsoft Teams - 3.22%
  • Microsoft Excel - 3.22%
  • glean.ly - 3.22%
  • ACPA/WCAG Figma - 3.22%
  • WebAIM Contrast Checker - 3.22%
  • Deque - 3.22%
  • Lookback - 3.22%
  • Mac Voiceover Tool - 3.22%
  • Sim Daltonism - 3.22%
  • SiteImprove - 3.22%
  • UserZoom - 3.22%
  • eSSENTIAL - 3.22%
  • Custom tool - 3.22%
  • Accessibility Insights - 3.22%
Data below 2% are not shown. 15.12% of participants answered this question.

Competitive analysis

  • Miro - 21.05% of question respondents
  • Google Sheets - 18.42%
  • Figma - 15.78%
  • Microsoft Excel - 13.15%
  • Baymard - 7.89%
  • Notion - 7.89%
  • Third party - 7.89%
  • Confluence - 5.26%
  • Google - 5.26%
  • Google Drive - 2.63%
  • Google Slides - 2.63%
  • slite - 2.63%
  • glean.ly - 2.63%
  • Capterra - 2.63%
  • G2 - 2.63%
  • Opinium - 2.63%
  • Coda.io - 2.63%
  • Lookback - 2.63%
  • Airtable - 2.63%
  • UserZoom - 2.63%
  • Microsoft Powerpoint - 2.63%
  • Desk research - 2.63%
  • Expert review - 2.63%
  • Internal tools - 2.63%
  • 11FS - 2.63%
  • Google Docs - 2.63%
  • InVision - 2.63%
Data below 2% are not shown. 18.54% of participants answered this question.

Heuristic evaluations

  • Google Sheets - 30.3% of question respondents
  • Miro - 15.15%
  • Microsoft Excel - 15.15%
  • Figma - 9.09%
  • Google Slides - 6.06%
  • Google Docs - 6.06%
  • Expert review - 6.06%
  • Google Drive - 3.03%
  • In-person - 3.03%
  • Microsoft Teams - 3.03%
  • Confluence - 3.03%
  • NN score card - 3.03%
  • glean.ly - 3.03%
  • dscout - 3.03%
  • Lookback - 3.03%
  • Airtable - 3.03%
  • Notion - 3.03%
  • Zoom - 3.03%
  • Google - 3.03%
  • Microsoft Powerpoint - 3.03%
  • PURE evaluation - 3.03%
  • Internal tools - 3.03%
  • Bespoke - 3.03%
Data below 2% are not shown. 16.1% of participants answered this question.